Shipping / Delivery Policy

Thank you for visiting and shopping at Rustic Elements. Following are the terms and conditions that constitute our Shipping and Delivery Policy.

Shipping processing time:

All orders are processed within 2-3 business days. Most items are custom made so they will be available for shipment within 5-7 days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping is Free with Rustic Elements so we only ship USPS standard, which typically means about 3-5 days for delivery.

Shipment confirmation:

You will receive a Shipment Confirmation email once your order has shipped

Damages:

Rustic Elements is not liable for any products damaged or lost during shipping. If you receive your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.